In January 2016, we became an accredited training centre with ‘Agored Cymru’. This has allowed us to add value to our existing well-being support services as not only do we help improve peoples lives by helping them to improve their general well-being and resiliency, we are now able to offer these children, Young people and families a variety of qualifications, which helps them to improve their basic skills, Life chances and also employment prospects.
We also provide specialist training for professionals who work in the children’s sacked in order for them to gain a better understanding of the children and young people they work with, which will allow them to improve their relationship with those children and young people, the quality of the service they provide, which ultimately allows the children and young people the best opportunity to thrive and fulfil their potential within that environment.
Full details of the professional CPD training we deliver can be found on the Professional Pages
COVID has presented CYCA with many opportunities to grow and develop our business model. One of our overarching long-term goal of delivering professional training pan-Wales has come to fruition. We have trained professionals from the four corners of Wales, most recently in Machynlleth.
Our Professional Resilience Training is differentiated and designed to take account of the structure and roles within each organisation. We train from top down, Senior Managers and the Leadership teams undertake Accredited Resilience, and front-line staff undertake the non-accredited version. The reason why we approach training in this way is that the whole organisation has a new resilient language, managers can support and supervise colleagues in a resilient way. Peer-to-peer support is effective to support others.
This training encapsulates the promotion and understanding of emotional health and wellbeing, it promotes good practice and can be thought provoking, and immediately gives colleagues tools and strategies to use directly after the course. One group of call centre workers who attended the session mid shift provided immediate feedback and said, “they will try out the grounding and breathing techniques when the return on shift.”
The course is a reminder that we are all resilient, we all experience tough times, we become less resilient because of those tough time. We need to harness an “emotional anchor, this will be a person who you can rely on, support you during those tough time. The more we experience those tough time and survive the stronger we will become.”
Our evaluation and feedback are tangible, highlighting the profound impact on the professional resilience training is having colleagues. Front line nursery staff who have worked throughout the pandemic mentioned they were heightened and often in that ‘panic mode’ state of mind. One professional, told us “I thought It was another one of those 5 ways to wellbeing courses, I seriously underestimated and was surprised that within 2 hours I have several strategies to use when I return to work, not only use in work but to use at home.”
Follow on training includes:
Our first group of learners linked to the ROOTS project.
Successful engagement of learners report profound increases and emotional wellness as a result of working towards our resilience improving our own learning and performance module.
We have identified that goal setting is an integral part of increasing motivation and aspiration to improve own resilience and the resilience of the family.
Learners have taken their first steps towards working towards their goals.
Individuals have already considered volunteering opportunities, applying for College and applying to jobs.
95% have reported in increase in emotional wellness after just one accredited course.
100% of the group are making progress achieving their goals.
80% of a group are actively developing skills to return to work.
100% of the group view their peer group as a mechanism of support.
The stats confirm our belief that, to raise a person’s aspiration through the medium of education and training, provides a positive impact on individuals and their families.
Our social Prescribing work provides resilience support to children and their parents who cannot access CAMHS: to date we have supported young people in managing their anger and depression which has assisted in their progress at school. We work holistically with the whole family providing support as wide as digital resilience through to parent and child fitness classes. A vital part of the social prescription work is the provision of a suitably qualified mentor to work on a 1:1 basis with the child.
We provide a variety of courses for parents, whether it be to help with family issues and coping mechanisms, or to up-skill and support young parents for the work of work, career changes or accessing ongoing training.
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